Privacy Policy

Overview

This Privacy Policy explains how Creative Space (“we”, “us”, or “our”), an interior design and execution studio based in Hyderabad, India, collects, uses, stores and protects your personal information when you visit our website or interact with our services.

By using this website, contacting us, or submitting a form, you agree to the collection and use of information in accordance with this policy. We are committed to being transparent about our data practices and to handling your information responsibly. We are registered and operate in accordance with applicable Indian laws, including the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023, as applicable.

If you have any questions about this policy, please reach out to us using the contact details at the end of this page. We may update this policy from time to time, and any changes will be posted on this page with an updated revision date.

Information We Collect

We only collect information that is necessary to respond to your enquiries and provide our interior design and execution services. Depending on how you interact with us, we may collect the following categories of information:

• Contact details — your name, phone number and email address when you submit a form, call us or send us a message.
• Project information — details you share about your space, such as property type, size, budget, preferred style and design requirements.
• Location data — your preferred location or the location of your property, if you choose to share it, to arrange site visits.
• Communication records — records of your enquiries, calls and messages so we can maintain accurate service history.
• Technical data — non-personal information such as browser type, device type and pages visited, collected through cookies and similar technologies.

We do not intentionally collect sensitive personal information (such as financial account or identity documents) through this website. If such details are needed for a project proposal, we will request them transparently and only with your consent.

How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your enquiries and schedule design consultations or site visits.
• To prepare design proposals, estimates and project plans based on the details you provide.
• To communicate with you about your project, timelines, updates and follow-ups.
• To improve our website, services and the overall customer experience.
• To send you relevant information about our services, only where you have chosen to receive it or where you are an existing client.
• To maintain records for legal, tax and regulatory compliance.

Our legal bases for processing your information include your consent, the performance of a contract (for example, preparing a quotation you have requested) and our legitimate interest in operating and improving our business.

Sharing & Disclosure

We do not sell, rent or trade your personal information to third parties. We may share your information only in the following limited circumstances:

• Service providers — with trusted vendors or contractors (for example, suppliers assisting with your project) who need the information to perform services on our behalf and who are bound by confidentiality obligations.
• Legal compliance — when required by law, regulation, legal process or governmental request.
• Business protection — to protect our rights, property or safety, or the rights and safety of our clients and the public.

Where we share information with service providers, we require them to handle it in accordance with this policy and applicable law.

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure or destruction. Access to personal information is restricted to authorised personnel who need it to carry out their duties.

While we take reasonable steps to safeguard your data, no method of transmission over the internet or method of electronic storage is completely secure. We encourage you to protect your own devices and accounts and to contact us promptly if you believe there has been a data incident.

Cookies

Our website may use cookies and similar technologies to improve your browsing experience, remember your preferences and understand how visitors use our site. The information collected through cookies is generally non-personal and used in aggregate form.

You can control or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality and performance of the website. For more details, please refer to our Cookie Policy.

Your Rights

Depending on your location and applicable law, you may have the following rights regarding your personal information:

• The right to request access to the personal information we hold about you.
• The right to request correction of inaccurate or incomplete information.
• The right to request deletion of your personal information, subject to legal obligations.
• The right to withdraw consent at any time where processing is based on consent.
• The right to object to or restrict certain types of processing.

To exercise any of these rights, please contact us using the details below. We will respond to legitimate requests within a reasonable timeframe and in accordance with applicable law.

Contact Us

If you have questions, concerns or requests regarding this Privacy Policy or how we handle your personal information, please reach out to us:

• Email: hello@creativespace.in
• Phone / WhatsApp: +91 90000 00000
• Studio: Road No. 12, Banjara Hills, Hyderabad, Telangana 500034